Refund Policy

Revision date: August 25, 2026 We can review a circumstance not answered here through the contact channels below.

What can be returned

Our store permits returns of defective goods as well as non-defective goods and also accepts exchange requests. This includes a change of mind, a personal preference, choosing an unsuitable item, or deciding not to keep it, along with damage, defects, wrong shipments, incomplete packages, or products that differ materially from their description. This explanation separates the practical rule from the context that follows it.

Deadline and eligibility condition

The return or exchange process must begin within 30 days of receipt. Only merchandise that is still new, has not been used, and is kept in original condition with its packaging, labels, and supplied accessories qualifies. Please retain records connected with the purchase while an inquiry is pending.

How the item comes back

Authorized returns travel by mail using the complimentary return label supplied inside the package. There is no fee for restocking. Merchandise mailed without advance authorization must not be sent. We can review a circumstance not answered here through the contact channels below.

Request review and outcome

Send us the purchase number, checkout email, and reason for the return or exchange. If the order is damaged, defective, mis-shipped, missing an item, or materially inconsistent with its listing, be prepared to supply photos or video of both goods and package. Exchanges rely on actual inventory. Approved refunds go back to the original payment route and are processed in 10 days. This explanation separates the practical rule from the context that follows it.